Conventional travel has its challenges for those who are less mobile.
Has anyone discussed the medical issues you need to be aware of and how to prevent complications?
Has the destination hotel been enhanced to ensure that a wheelchair can into rooms? Are there accommodations for the bathroom? There are many other questions that need to be asked and answered before signing and sending money.
For those seeking healthcare abroad, the need to be sure about the process and have services in place to receive you are important. A good facilitator can ensure that the your needs are met and service the best possible.
Travel Safe, Be Well
Jim McCormick MD
Premiere Medical Travel Company
818.917.6189
Showing posts with label consultative assistance. Show all posts
Showing posts with label consultative assistance. Show all posts
Tuesday, August 26, 2008
Monday, August 25, 2008
Should I choose to arrange everything myself?
You can change the oil on a car, but can you switch out a transmission. Even changing the oil has become more complicated. Which oil is right for your car, there are many grades and choices? Where do you dispose of the oil and filter? You can buy the oil and filter, but where is the best deal available. Do you have the oil pan? Do you have a filter wrench? How about the lift or ramps to get the car high enough to crawl under? Do you have a way to slide under the car? Or can a company do this for $20 and be done in 20 minutes? It appears that changing the oil is simple, but it is more efficient, quicker and cheaper to have someone perform this task for you.
Medical travel is far more complicated than that. It may seem only a travel issue, but it is not. There are many areas where poor planning and misunderstood process issues can greatly increase your costs. You choose this for value and quality, not price. We can help to ensure you receive that: value and quality.
Travel Safe. Be Well,
Jim McCormick MD
Premiere Medical Travel Company
818.917.6189
Medical travel is far more complicated than that. It may seem only a travel issue, but it is not. There are many areas where poor planning and misunderstood process issues can greatly increase your costs. You choose this for value and quality, not price. We can help to ensure you receive that: value and quality.
Travel Safe. Be Well,
Jim McCormick MD
Premiere Medical Travel Company
818.917.6189
Friday, August 8, 2008
Healthcare Travel or Tourism?
Can we be both to you, our customer and patient?
Frankly, I am a bit skeptical. There are conditions that suit themselves to a combination trip. But can that brush be applied so broadly? Can you have heart bypass surgery and spend time traveling around a country with relatively fresh wounds that are still healing? Will your hip or knee replacement allow you to walk with enough ease to cover a significant amount of touring 1 week post operatively?
There are companies in this industry that are marketing themselves to be all things, to all customers, for all occasions and at all times. This is an impossible goal to achieve. It can lure many people in and then disappoint many as well. The providers, the facilitators, the customers need clarity.
Who wants to provide, or receive, what service(s) to, or for which patients?
Clarity:
The first issue and choice is the Quality of the Healthcare.
The second issue and choice is the Quality of the Value proposition.
The third issue and choice is the additional components built around the first two core questions if it is possible.
Does it make sense to you as a customer of healthcare providers to simply book a procedure on-line, book the travel on-line and jet off to a destination around the world and not fundamentally understand the first two core concepts?
Some companies break this down into a simple process map. Components of that process can be mapped and defined. It is a process that can be broken down into enough granular detail so any given set of details appear to make sense. But when you pull back up to the macro level, does it all still fit together in a manner that makes sense?
Yes; you can get a bypass for a great value. Yes; you can travel around an exotic country. Yes; you can fly to and from that location. Is it realistic to expect that the wounds will be healed sufficiently at 1 or 2 weeks post operative to have you truly enjoy the tourism? A critical question for you the consumer and purchaser: Are you expectations for the trip in line with the proposition offered and reality? If not, are you are setting yourself up for disappointment.
The investment, even at a huge discount to domestic care, still requires thought, planning and guidance. That is where a skilled professional services company can provide valuable guidance and assistance. The booking is the easy part.
Jim McCormick, MD
Premiere Medical Travel Company, LLC
818.917.6189
Frankly, I am a bit skeptical. There are conditions that suit themselves to a combination trip. But can that brush be applied so broadly? Can you have heart bypass surgery and spend time traveling around a country with relatively fresh wounds that are still healing? Will your hip or knee replacement allow you to walk with enough ease to cover a significant amount of touring 1 week post operatively?
There are companies in this industry that are marketing themselves to be all things, to all customers, for all occasions and at all times. This is an impossible goal to achieve. It can lure many people in and then disappoint many as well. The providers, the facilitators, the customers need clarity.
Who wants to provide, or receive, what service(s) to, or for which patients?
Clarity:
The first issue and choice is the Quality of the Healthcare.
The second issue and choice is the Quality of the Value proposition.
The third issue and choice is the additional components built around the first two core questions if it is possible.
Does it make sense to you as a customer of healthcare providers to simply book a procedure on-line, book the travel on-line and jet off to a destination around the world and not fundamentally understand the first two core concepts?
Some companies break this down into a simple process map. Components of that process can be mapped and defined. It is a process that can be broken down into enough granular detail so any given set of details appear to make sense. But when you pull back up to the macro level, does it all still fit together in a manner that makes sense?
Yes; you can get a bypass for a great value. Yes; you can travel around an exotic country. Yes; you can fly to and from that location. Is it realistic to expect that the wounds will be healed sufficiently at 1 or 2 weeks post operative to have you truly enjoy the tourism? A critical question for you the consumer and purchaser: Are you expectations for the trip in line with the proposition offered and reality? If not, are you are setting yourself up for disappointment.
The investment, even at a huge discount to domestic care, still requires thought, planning and guidance. That is where a skilled professional services company can provide valuable guidance and assistance. The booking is the easy part.
Jim McCormick, MD
Premiere Medical Travel Company, LLC
818.917.6189
Thursday, July 31, 2008
Who is Your Client?
Before we get to the answer to that question, the situation in Thailand has settled for the time being. Remember situational awareness is an important component of advising potential travelers.
So who is your client?
Is it the destination facility?
Is it the potential patient?
Is it the affiliate for whom you generate fees?
A critical and analytic eye can help to identify who your potential client(s) are in a given business arrangement. The better you identify the client or customer the more you are able to provide valuable products and services to them. Being stuck in the middle and providing all things to all clients is a difficult position. It is a shotgun approach that can deplete capital rapidly. Focus allows precision, which preserves capital and creates a more effective use of content and cash.
While static sites allow anyone to find you, are you finding your customers?
The decision to be focussed is difficult. It mandates that you, as a business, potentially lose customers. There are benefits to shedding some customers and developing a more focussed approach.
We at Premiere Medical Travel can help you define an approach that best suits your business needs. Feel free to contact us and discuss the options that will help to grow your business.
Travel Safe, Be Well,
Jim McCormick, MD
Premiere Medical Travel
818 917-6189
So who is your client?
Is it the destination facility?
Is it the potential patient?
Is it the affiliate for whom you generate fees?
A critical and analytic eye can help to identify who your potential client(s) are in a given business arrangement. The better you identify the client or customer the more you are able to provide valuable products and services to them. Being stuck in the middle and providing all things to all clients is a difficult position. It is a shotgun approach that can deplete capital rapidly. Focus allows precision, which preserves capital and creates a more effective use of content and cash.
While static sites allow anyone to find you, are you finding your customers?
The decision to be focussed is difficult. It mandates that you, as a business, potentially lose customers. There are benefits to shedding some customers and developing a more focussed approach.
We at Premiere Medical Travel can help you define an approach that best suits your business needs. Feel free to contact us and discuss the options that will help to grow your business.
Travel Safe, Be Well,
Jim McCormick, MD
Premiere Medical Travel
818 917-6189
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