The facilities that I have visited make great efforts to blend US culture AND the cultures of many of their visiting patients. It was not unusual to find special areas with special scents to remind people of their home. They catered to cultural and religious dietary needs.
If your religion prohibits a male doctor examining a female patient that would be respected and addressed.
Time was also permitted for prayer services with directions to point towards Mecca.
In the lobby of the Bumrungrad Hospital I sat and simply observed the cultural flow in and out of the lobby for a few hours. It was clear that the people entering and exiting, at least outwardly, were at ease. For my culture specifically: McDonalds had a small location, Starbucks had a small area with Neil Young and similar notable songs were playing.
Cultural awareness is essential to a quality experience. US culture was not the only emphasis The destination facilities are aware that in order to succeed, the culture of the people coming for care is very important. It is my expectation that this practice will grow and become more common in the future.
Be Safe, Travel Well.
Jim McCormick MD
Premiere Medical Travel Company
818.917.6189
Wednesday, August 20, 2008
Do they understand who I am and what my culture is?
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